How an order moves from the catalog to your bench.
Create an account and the live catalog opens — current availability and pricing. Out-of-stock compounds aren't listed, so what you see is what ships.
Add to cart and check out with live carrier rates — cheapest and fastest, your choice. Nothing is charged on the site.
We email payment instructions with your final total. Any agreed account discount is applied there, not on the public catalog.
Orders fill from named lots and the lot codes travel with them. Everything ships tracked, in the carrier you chose.
Prices on the catalog are list. If you have a standing discount, it's applied on your payment invoice — you'll always see the final figure before you pay. We don't publish discounted pricing, so your terms stay yours.